Text 2589, 49 rader
Skriven 2005-02-17 20:54:52 av Rich Gauszka (1:379/45)
Ärende: 14 million Xboxes have power cord recall
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From: "Rich Gauszka" <gauszka@hotmail.com>

My Xbox was among the 14.1 million

http://www.pcworld.com/news/article/0,aid,119728,00.asp

Microsoft is recalling power cords on 14.1 million Xbox game consoles worldwide
because the cords may pose a fire hazard, the company said today.

An electrical component failure can cause the Xbox cord to overheat and emit
smoke. In 30 consoles worldwide, the problem has caused minor injury or
property damage. In 7 instances, users reported a burn to their hands. In 23
instances, customers reported smoke damage or damage to a carpet or
entertainment center, Microsoft said in a statement.

The physical injuries were reported in the United States, Canada, and the
United Kingdom, a Microsoft spokesperson said. In all cases where damage was
reported, Microsoft worked with the customer and resolved their claim, the
spokesperson said.

Fewer than 1 in 10,000 consoles have experienced these component failures, and
in most instances the damage caused was contained within the console itself or
limited to the tip of the power cord at the back of the console, Microsoft said
in the statement.

The recall affects the majority of Xbox consoles sold. As of December 31,
Microsoft had sold 19.9 million consoles worldwide, 13.2 million of which were
in North America, 5.0 million in Europe, and 1.7 million in the Japan/Asia
Pacific region, according to the company.

The replacement power cords should protect consumers and their Xbox consoles
from the component failure. Gamers outside continental Europe with an Xbox
manufactured before October 23, 2003, require a replacement cord. In Europe,
owners of Xbox consoles built before January 13, 2004, need a new cord, the
company says.

To check if a new cord is needed and to order one, Xbox users should go to the
Microsoft Xbox Web site.

http://replacements.webprogram.com/en-us/programoverview.asp

 Replacement cords will arrive two to four weeks after order placement.
Microsoft advises that, while waiting for the new cord, users should turn off
their consoles when not in use.

Xbox users without Internet access should call their local Microsoft office.

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