Text 5978, 583 rader
Skriven 2005-07-13 09:44:24 av Rich (1:379/45)
   Kommentar till text 5966 av Geo (1:379/45)
Ärende: Re: Continuing Microsoft Office improvements
====================================================
From: "Rich" <@>
This is a multi-part message in MIME format.
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   Satisfaction is subjective.  You will not find a simple objective =
criteria.  For example, let's say that a user of a word processor = desires
spell checking of latin scentific names because he uses these = often in his
documents.  He may desire this and still be satisfied with = what he has.  Of
course, if he finds that a newer version has this = feature, he may no longer
be satisfied.  This is how some people think.  = Have you never lost
satisfaction in something after learning something = better is available to
you?
Rich
  "Geo" <georger@nls.net> wrote in message news:42d50c28@w3.nls.net...
  See this doesn't work for me because now the slightest desire for a =
modification and you can claim they are not satisfied with the product. = The
reality is they have a choice, product A, B, C, D whatever and they = will
choose the one that is the best fit and then be satisfied that they = are using
the best available, not the perfect product.
  Using your definition, there isn't a piece of software ever created =
with which I'm satisfied.
  Geo.
    "Rich" <@> wrote in message news:42d4baf7@w3.nls.net...
       Because it doesn't affect their satisfaction with the old =
version.  It would affect a value decision on whether to make a purchase = but
that is independent.
    Rich
      "Geo" <georger@nls.net> wrote in message =
news:42d470d8@w3.nls.net...
      Why not price? If upgrades were free a lot more might not be =
satisfied with the old version.
      Geo.
        "Rich" <@> wrote in message news:42d3eb2b@w3.nls.net...
           Looking at the new version, yes.  Price, no.
        Rich
          "Geo" <georger@nls.net> wrote in message =
news:42d3a774@w3.nls.net...
          I think for this discussion satisfied should mean after =
looking at the new version and the price they decide not to upgrade. = Because
if I try to look at it like below, then I'm not satisfied = because I want
activation removed so I can upgrade for no reason but to = run the current
version.
          Geo.
            "Rich" <@> wrote in message news:42d34417@w3.nls.net...
               You have to be careful how you judge whether someone is =
satisfied.  gary didn't do so and I didn't question him on it because = his
claim is clearly made up.
               Anyway, whether someone is satisfied can depend on =
whether the he is aware that something better is available.  I'll use my =
father again.  He has it in his mind that he needs a faster computer.  = His
current computer is faster than his previous one which is faster = than the one
before that.  He knows that faster computers are available = and I believe it
is because of that that his satisfaction with his = current one has decreased. 
I'll give another example.  A good friend of = mine has been watching TV for
around 40 years.  Was he satisfied by his = TV, yep.  Then he got a tivo.  He
is no longer satisfied by a TV without = a PVR.  In both cases, the user has
something good enough and in both = cases the user is no longer satisfied by
what he had before once he = knows what he is missing.
            Rich
              "Geo" <georger@nls.net> wrote in message =
news:42d335f8$1@w3.nls.net...
              I don't know if I'd be satisfied with that version since I =
didn't start using office until Office 97. However I'm completely = satisfied
using Qpro version 5 from 1993 so I don't see why I should = consider his
statement false simply because I don't have a version that = old.
              For me it's not a question of which version was good =
enough, I like to keep current so the question is at which version does = or
did it become unacceptable. Typically becoming unacceptable is why I = stop
upgrading a product.
              Geo.
                "Rich" <@> wrote in message news:42d32432@w3.nls.net...
                   Irrelevant question and you fail to fall ib gary's =
bogus 95% unless you would be satisfied with Office 5.0 for Windows 3.1.
                Rich
                  "Geo" <georger@nls.net> wrote in message =
news:42d30077$1@w3.nls.net...
                  Ok time for a survey.
                  I run Office 2000, what versions do the rest of you =
run?
                  Geo.
                    "Rich" <@> wrote in message =
news:42d29689@w3.nls.net...
                       If you truly expect 95% than I believe you are =
full of it and just making up junk to sound as if you know something.  = Use
"some" if you mean some.
                    Rich
                      "Gary Britt" <zotu@nospamforme.com> wrote in =
message news:42d292af$1@w3.nls.net...
                      I never said it wasn't.  What is it about the =
definition of the words "I
                      Suspect" that seem to so trouble your reading =
comprehension.  Quit being
                      such a touchy ass about this.  Its not my fault =
nobody wants to upgrade
                      their MS Office software.
                      Your employer needs to build a business model that =
doesn't rely upon full
                      cost monopoly priced upgrades of products every 9 =
months.  That isn't my
                      fault either.  Eventually, people say "wait a =
minute", again not my fault.
                      I guess Microsoft could get lots of office =
upgrades if they just make
                      Longhorn incompatible with every version of MS =
Office except <FILL IN NAME
                      OF VERSION HERE>.
                      Gary
                      "Rich" <@> wrote in message =
news:42d28167@w3.nls.net...
                         And I still think you have no clue.  The 95% =
you keep claiming is a
                      number you pulled out of thin air.
                      Rich
                        "Gary Britt" <zotu@nospamforme.com> wrote in =
message
                      news:42d265b2$1@w3.nls.net...
                        You are right that my perspective does not =
extend outside the USA.
                        I never said there weren't *improvements* from =
Office 5.0 to the later
                        versions.  I am saying those *improvements* are =
meaningless to 95% of the
                        market, and in MANY or MOST situations those =
*improvements* are offset by
                        dis-incentives and negative changes that are =
more negative than the
                        improvements are positive.
                        I like office 2000, have no plans to go above =
office 2000.  Truth is, I
                        could easily stayed with Office 5.  I suspect =
that truth holds for 95% of
                        the market within my perspective.
                        Gary
                        "Rich" <@> wrote in message =
news:42d1b1ad$1@w3.nls.net...
                           95% what market?  You surely do not mean =
people that speak many
                        non-Western languages because Unicode support =
did not appear until Office
                      97
                        and support for more languages and better =
support for existing ones
                        continued to improve with successive releases.  =
With your broad brush you
                        are discounting a great deal of the people on =
this planet.  Far more than
                        5%.  Western European language speaker are the =
minority.  Even you would
                        have to be blind to not see the clear =
improvements between Office 5.0 or
                        even Office 95 and Office 2000.
                           I suspect you have no clue what the =
improvements are in the two
                      releases
                        since the one you use.  If I'm wrong feel free =
to tell us all which Office
                        2003 applications you use and what differences =
you perceived.
                        Rich
                          "Gary Britt" <zotu@nospamforme.com> wrote in =
message
                        news:42d194f6$1@w3.nls.net...
                          The truth be told, Office for Win95 and Office =
5.0 for Win3.1 was good
                          enough for 95% of the market.
                          I've stayed at the Office 2K level with no =
intention on the horizon of
                        going
                          higher.
                          Gary
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<DIV><FONT face=3DArial size=3D2>   Satisfaction is =
subjective.  You=20
will not find a simple objective criteria.  For example, let's say = that
a=20
user of a word processor desires spell checking of latin scentific names =
because=20
he uses these often in his documents.  He may desire this and still =
be=20
satisfied with what he has.  Of course, if he finds that a newer =
version=20
has this feature, he may no longer be satisfied.  This is how some =
people=20
think.  Have you never lost satisfaction in something after = learning=20
something better is available to you?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Geo" <<A =
href=3D"mailto:georger@nls.net">georger@nls.net</A>> wrote=20
  in message <A=20
  =
href=3D"news:42d50c28@w3.nls.net">news:42d50c28@w3.nls.net</A>...</DIV>
  <DIV><FONT face=3DArial size=3D2>See this doesn't work for me because =
now the=20
  slightest desire for a modification and you can claim they are =
not=20
  satisfied with the product. The reality is they have a choice, product =
A, B,=20
  C, D whatever and they will choose the one that is the best fit and =
then be=20
  satisfied that they are using the best available, not the perfect=20
  product.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
  <DIV><FONT face=3DArial size=3D2>Using your definition, there isn't a =
piece of=20
  software ever created with which I'm satisfied.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
  <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
  <BLOCKQUOTE dir=3Dltr=20
  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV>"Rich" <@> wrote in message <A=20
    =
href=3D"news:42d4baf7@w3.nls.net">news:42d4baf7@w3.nls.net</A>...</DIV>
    <DIV><FONT face=3DArial size=3D2>   Because it doesn't =
affect their=20
    satisfaction with the old version.  It would affect a value =
decision on=20
    whether to make a purchase but that is independent.</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
    <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
    <BLOCKQUOTE dir=3Dltr=20
    style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
      <DIV>"Geo" <<A =
href=3D"mailto:georger@nls.net">georger@nls.net</A>>=20
      wrote in message <A=20
      =
href=3D"news:42d470d8@w3.nls.net">news:42d470d8@w3.nls.net</A>...</DIV>
      <DIV><FONT face=3DArial size=3D2>Why not price? If upgrades were =
free a lot=20
      more might not be satisfied with the old version.</FONT></DIV>
      <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
      <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
      <BLOCKQUOTE dir=3Dltr=20
      style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
        <DIV>"Rich" <@> wrote in message <A=20
        =
href=3D"news:42d3eb2b@w3.nls.net">news:42d3eb2b@w3.nls.net</A>...</DIV>
        <DIV><FONT face=3DArial size=3D2>   Looking =
at the new=20
        version, yes.  Price, no.</FONT></DIV>
        <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
        <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
        <DIV> </DIV>
        <BLOCKQUOTE dir=3Dltr=20
        style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
          <DIV>"Geo" <<A=20
          href=3D"mailto:georger@nls.net">georger@nls.net</A>> wrote =
in message=20
          <A=20
          =
href=3D"news:42d3a774@w3.nls.net">news:42d3a774@w3.nls.net</A>...</DIV>
          <DIV><FONT face=3DArial size=3D2>I think for this discussion =
satisfied=20
          should mean after looking at the new version and the price =
they decide=20
          not to upgrade. Because if I try to look at it like below, =
then I'm=20
          not satisfied because I want activation removed so I can =
upgrade for=20
          no reason but to run the current version.</FONT></DIV>
          <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
          <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
          <BLOCKQUOTE dir=3Dltr=20
          style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
            <DIV>"Rich" <@> wrote in message <A=20
            =
href=3D"news:42d34417@w3.nls.net">news:42d34417@w3.nls.net</A>...</DIV>
            <DIV><FONT face=3DArial size=3D2>   You have to be =
careful how=20
            you judge whether someone is satisfied.  gary didn't do =
so and=20
            I didn't question him on it because his claim is clearly =
made=20
            up.</FONT></DIV>
            <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
            <DIV><FONT face=3DArial size=3D2>   Anyway, =
whether someone is=20
            satisfied can depend on whether the he is aware that =
something=20
            better is available.  I'll use my father again.  =
He has it=20
            in his mind that he needs a faster computer.  His =
current=20
            computer is faster than his previous one which is faster =
than the=20
            one before that.  He knows that faster computers are =
available=20
            and I believe it is because of that that his satisfaction =
with his=20
            current one has decreased.  I'll give another =
example.  A=20
            good friend of mine has been watching TV for around 40 =
years. =20
            Was he satisfied by his TV, yep.  Then he got a =
tivo.  He=20
            is no longer satisfied by a TV without a PVR.  In both =
cases,=20
            the user has something good enough and in both cases the =
user is no=20
            longer satisfied by what he had before once he knows =
what=20
            he is missing.</FONT></DIV>
            <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
            <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
            <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
            <BLOCKQUOTE dir=3Dltr=20
            style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
              <DIV>"Geo" <<A=20
              href=3D"mailto:georger@nls.net">georger@nls.net</A>> =
wrote in=20
              message <A=20
              =
href=3D"news:42d335f8$1@w3.nls.net">news:42d335f8$1@w3.nls.net</A>...</DI=
V>
              <DIV><FONT face=3DArial size=3D2>I don't know if I'd be =
satisfied with=20
              that version since I didn't start using office until =
Office 97.=20
              However I'm completely satisfied using Qpro version 5 from =
1993 so=20
              I don't see why I should consider his statement false =
simply=20
              because I don't have a version that old.</FONT></DIV>
              <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
              <DIV><FONT face=3DArial size=3D2>For me it's not a =
question of which=20
              version was good enough, I like to keep current so the =
question is=20
              at which version does or did it become unacceptable. =
Typically=20
              becoming unacceptable is why I stop upgrading a=20
              product.</FONT></DIV>
              <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
              <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
              <BLOCKQUOTE dir=3Dltr=20
              style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                <DIV>"Rich" <@> wrote in message <A=20
                =
href=3D"news:42d32432@w3.nls.net">news:42d32432@w3.nls.net</A>...</DIV>
                <DIV><FONT face=3DArial size=3D2>   Irrelevant =
question=20
                and you fail to fall ib gary's bogus 95% unless you =
would be=20
                satisfied with Office 5.0 for Windows 3.1.</FONT></DIV>
                <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
                <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
                <DIV> </DIV>
                <BLOCKQUOTE dir=3Dltr=20
                style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                  <DIV>"Geo" <<A=20
                  =
href=3D"mailto:georger@nls.net">georger@nls.net</A>> wrote in=20
                  message <A=20
                  =
href=3D"news:42d30077$1@w3.nls.net">news:42d30077$1@w3.nls.net</A>...</DI=
V>
                  <DIV><FONT face=3DArial size=3D2>Ok time for a=20
survey.</FONT></DIV>
                  <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
                  <DIV><FONT face=3DArial size=3D2>I run Office 2000, =
what versions=20
                  do the rest of you run?</FONT></DIV>
                  <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
                  <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
                  <DIV> </DIV>
                  <BLOCKQUOTE dir=3Dltr=20
                  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                    <DIV>"Rich" <@> wrote in message <A=20
                    =
href=3D"news:42d29689@w3.nls.net">news:42d29689@w3.nls.net</A>...</DIV>
                    <DIV><FONT face=3DArial size=3D2>   If you =
truly=20
                    expect 95% than I believe you are full of it and =
just making=20
                    up junk to sound as if you know something.  Use =
"some"=20
                    if you mean some.</FONT></DIV>
                    <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
                    <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
                    <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
                    <BLOCKQUOTE=20
                    style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                      <DIV>"Gary Britt" <<A=20
                      =
href=3D"mailto:zotu@nospamforme.com">zotu@nospamforme.com</A>>=20
                      wrote in message <A=20
                      =
href=3D"news:42d292af$1@w3.nls.net">news:42d292af$1@w3.nls.net</A>...</DI=
V>I=20
                      never said it wasn't.  What is it about the=20
                      definition of the words "I<BR>Suspect" that seem =
to so=20
                      trouble your reading comprehension.  Quit=20
                      being<BR>such a touchy ass about this.  Its =
not my=20
                      fault nobody wants to upgrade<BR>their MS Office=20
                      software.<BR><BR>Your employer needs to build a =
business=20
                      model that doesn't rely upon full<BR>cost monopoly =
priced=20
                      upgrades of products every 9 months.  That =
isn't=20
                      my<BR>fault either.  Eventually, people say =
"wait a=20
                      minute", again not my fault.<BR><BR>I guess =
Microsoft=20
                      could get lots of office upgrades if they just=20
                      make<BR>Longhorn incompatible with every version =
of MS=20
                      Office except <FILL IN NAME<BR>OF VERSION=20
                      HERE>.<BR><BR>Gary<BR><BR>"Rich" <@> =
wrote in=20
                      message <A=20
                      =
href=3D"news:42d28167@w3.nls.net">news:42d28167@w3.nls.net</A>...<BR>&nbs=
p; =20
                      And I still think you have no clue.  The 95% =
you keep=20
                      claiming is a<BR>number you pulled out of thin=20
                      air.<BR><BR>Rich<BR><BR>  "Gary Britt" <<A =
                      =
href=3D"mailto:zotu@nospamforme.com">zotu@nospamforme.com</A>>=20
                      wrote in message<BR><A=20
                      =
href=3D"news:42d265b2$1@w3.nls.net">news:42d265b2$1@w3.nls.net</A>...<BR>=
 =20
                      You are right that my perspective does not extend =
outside=20
                      the USA.<BR><BR>  I never said there weren't=20
                      *improvements* from Office 5.0 to the =
later<BR> =20
                      versions.  I am saying those *improvements* =
are=20
                      meaningless to 95% of the<BR>  market, and in =
MANY or=20
                      MOST situations those *improvements* are offset=20
                      by<BR>  dis-incentives and negative changes =
that are=20
                      more negative than the<BR>  improvements are=20
                      positive.<BR><BR>  I like office 2000, have =
no plans=20
                      to go above office 2000.  Truth is, =
I<BR>  could=20
                      easily stayed with Office 5.  I suspect that =
truth=20
                      holds for 95% of<BR>  the market within my=20
                      perspective.<BR><BR>  Gary<BR><BR>  =
"Rich"=20
                      <@> wrote in message <A=20
                      =
href=3D"news:42d1b1ad$1@w3.nls.net">news:42d1b1ad$1@w3.nls.net</A>...<BR>=
    =20
                      95% what market?  You surely do not mean =
people that=20
                      speak many<BR>  non-Western languages because =
Unicode=20
                      support did not appear until =
Office<BR>97<BR>  and=20
                      support for more languages and better support for =
existing=20
                      ones<BR>  continued to improve with =
successive=20
                      releases.  With your broad brush =
you<BR>  are=20
                      discounting a great deal of the people on this=20
                      planet.  Far more than<BR>  5%.  =
Western=20
                      European language speaker are the minority.  =
Even you=20
                      would<BR>  have to be blind to not see the =
clear=20
                      improvements between Office 5.0 or<BR>  even =
Office=20
                      95 and Office =
2000.<BR><BR>     I=20
                      suspect you have no clue what the improvements are =
in the=20
                      two<BR>releases<BR>  since the one you =
use.  If=20
                      I'm wrong feel free to tell us all which =
Office<BR> =20
                      2003 applications you use and what differences you =
                      perceived.<BR><BR>  =
Rich<BR><BR>   =20
                      "Gary Britt" <<A=20
                      =
href=3D"mailto:zotu@nospamforme.com">zotu@nospamforme.com</A>>=20
                      wrote in message<BR>  <A=20
                      =
href=3D"news:42d194f6$1@w3.nls.net">news:42d194f6$1@w3.nls.net</A>...<BR>=
   =20
                      The truth be told, Office for Win95 and Office 5.0 =
for=20
                      Win3.1 was good<BR>    enough for =
95% of=20
                      the market.<BR><BR>    I've stayed =
at the=20
                      Office 2K level with no intention on the horizon=20
                      of<BR>  going<BR>   =20
                      higher.<BR><BR>   =20
                    =
Gary<BR><BR><BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLO=
CKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE>=
</BLOCKQUOTE></BODY></HTML>
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