Text 22795, 111 rader
Skriven 2006-09-26 19:46:00 av MIMI GALLANDT (1:275/311)
     Kommentar till en text av JOHN HULL
Ärende: Pat Buchanan
====================
John Hull wrote:

JH>Gary Braswell -> VERN HUMPHREY wrote:
JH> GB> VERN HUMPHREY -> MIMI GALLANDT wrote:
JH> MG>>> I've never quite understood the animosity against Wal Mart,
JH> MG>>> yes I've heard "they put mom & pop stores out of business"
JH>line, but I  GB> doubt they
JH> MG>>> did that more than Sears and Penneys did.

JH> VH>> Walmart is hated because they are successful.  The Mom and Pop
JH> VH>> ploy is really disingenuous.  First of all, Mom and Pop are
JH> VH>> usually quite wealthy -- and the rest of us have no obligation
JH> VH>> to pay high prices to support a wealthy store owner.  Secondly,
JH> VH>> if Mom and Pop go out of business, it's the consumer, not
JH> VH>> Walmart, that puts them out of business.

JH> VH>> And Walmart haters LIKE to hate.  One of them posted this on an
JH> VH>> internet forum:

JH> VH>> **************************************************
JH> VH>> Originally Posted by davy39

JH> VH>> showthread.php?p=1517435 - post1517435showthread.php?p=1517435
JH> VH>> - post1517435
JH> VH>> I see on the news that Wal-Mart, not being content with closing
JH> VH>> small businesses, are going to offer $4.00 discount
JH> VH>> prescriptions for some generic drugs. Target stores are going
JH> VH>> to follow suit. There goes your local pharmacy down the drain.
JH> VH>> **************************************************

JH> VH>> DANG!  Putting local pharmacies out of business, just to keep
JH>old  GB> folks
JH> VH>> from having to choose between paying for their medicine and
JH> VH>> eating dog food!

JH> VH>> How cruel is THAT?

JH> GB> I try to shop at Walmart as little as I can, but they do have
JH> GB> great prices and indeed its the consumers who want those low
JH> GB> prices that put other businesses out of business.

JH> GB> The reason I try to shop as little as possible there is probably
JH> GB> due to their success. The places are packed, they take forever
JH> GB> to get out of and product is everywhere making for very thin
JH> GB> isles and people traffic jams. Customer service sucks there as
JH> GB> well, but people no longer want customer service. Greeters are
JH> GB> few and far between and when they are there, they are not the
JH> GB> smiling elderly folk to give you a smile and the kid a balloon,
JH> GB> but are there to make sure you are not walking out with goodies.
JH> GB> I get tired of being treated like a criminal every time I leave
JH> GB> the store. They used to search you before you left the
JH> GB> electronics dept. and only allowed electronics to be bought in 
that dept
JH> GB> ., you could not walk out with a cordless phone and keep
JH> GB> shopping. That stopped me from shopping electronics with them.
JH> GB> They stopped this recently however. This was even in the posh
JH> GB> west end they did this.

JH> GB> I prefer Target. Nice big isles, clean and the customer service,
JH> GB> while not a lot better than Walmart, is a tad better.

JH> GB> But those Walmart prices...can't beat them.


JH>That's not Wal-Mart policy, Gary.  If such things are going on, its
JH>because the manager is not doing his job properly.  Lemme tell you a
JH>story that happened to me at my standard size Wal-Mart.

JH>Back when King Kong came out on DVD, one of the local pizza joints
JH>had a promo: Buy a King Kong Special pizza and you'd get a coupon
JH>good for several dollars off the price of the DVD.  They ran out of
JH>coupons, so their regional office mailed one to me.  In the meantime,
JH>I bought the DVD and was told I could bring in the coupon when it
JH>arrived.  Two days later, I went back with the coupon and the girl in
JH>cust. svc. refused to refund the difference.  She said I had to
JH>return the DVD as defective (it wasn't), then I could buy it again 
and u
JH>se the coupon at that time, and she wasn't pleasant about it.  I got
JH>ticked and emailed corporate customer service.  This was at about
JH>10am.  At 11:30 I got a call from the manager of my local store - at
JH>home - profusely apologizing for what had happened.  He told me to
JH>bring the coupon back and it would be promptly taken care of - and it
JH>was.  He also gave me a Walmart gift debit card with $20 loaded on
JH>it.  We had a rather long discussion about a variety of things
JH>retail, the new store, etc.  He was a nice guy, and truly sorry about
JH>how I had been treated.  Oh, and the customer service chick got the 
axe.

JH>If you get treated that way, send their corp office an email.  You'll
JH>be surprised at how quick it gets fixed.

I'm so glad that the WalMart I shop at is the exact opposite. It has the 
best customer service of any store I frequent (any store not just any 
WalMart store). It's very obvious that the manager at this location is 
very big on customer service. I can share with you two instances that 

(Continued next message...)

L'Chaim

Mimi

In the beginning
the Word already was.

mimigal@cox.net

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