Text 118, 78 rader
Skriven 2013-06-24 16:59:36 av BOB KLAHN (1:135/382)
     Kommentar till en text av ED VANCE
Ärende: Enjoy My New Tagline.
=============================
 ...

 BK>>  After a lifetime as a trouble shooter I'm retiring the end of
 BK>>  May. Then I get to fix only what I want to.

 EV> Bob,

 EV> It has been almost a month now, do You get those Nightmares
 EV> as I did that 'they need You back', or do they just call You
 EV> on the Telehone?

 The only dream I had was walking around the plant, with nothing
 to do, and thinking, "I don't have to be here." Funny.

 If they want me back... you can't imagine what that will cost
 them.

 BK>>  Funny thing, all the old managers, the ones who knew what they
 BK>>  were doing, have either died, retired, or been fired.

 BK>>  Yeah, managers who knew what they were doing got fired. It was
 BK>> a 100% turnover. So now I have to teach my boss before he can
 BK>> tell  me what to do. Too dang much work for my taste. And they
 BK>> still don't want to know what they need to know before I leave.
 BK>> Sad.

 EV> Can't they just Read The Manual to find all they need to
 EV> know?

 Nope. It's not how one machine runs, but how the system works.
 They can read the manual for the individual machines, though
 even the manual won't tell them all we have learned, but how one
 machine ties into another, there is no manual for that.

 Then there are the things that need to be changed on the
 machines, because they way the were designed and built is far
 from optimum, but they wouldn't listen about that.

 EV> Which made me think of A friend of mine, who is retired from
 EV> the Telephone Company, had a GRID computer for his job.

 EV> He learned a lot by reading the "Books" that came with his
 EV> GRID.

 EV> (Alan I know I'm On Topic, sorta talking about computers)
 EV> (Please Forgive Me)

 EV> The time came when he was given a Panasonic Laptop/Notebook
 EV> and he asked 'Where are the books?', and was told it's all
 EV> in the computer, he said, 'If this thing quits working, how
 EV> am I going to find out how to fix it?'.

 Now that's a good one.

 EV> Kentucky or California, I'd think Ma Bell would be the
 EV> same, right?

 You would think so. Used to be, every machine that does the same
 job works the same, is built the same, and is fixed the same.
 But, over the years, when a machine was replaced they tended to
 go with either the cheaper bid, or the next greatest thing,
 which means 4 machines might do the same job, but no two are
 alike.

 Then, when they modified a line, they had a new engineer and he
 did it his way, which meant each new modification was different
 from the last.

 Since all the machines are controlled by computers, this whole
 discussion is about computers.



BOB KLAHN bob.klahn@sev.org   http://home.toltbbs.com/bobklahn

... Murphy's Law and Occam's Razor explain things better than conspiracies.
--- Via Silver Xpress V4.5/P [Reg]
 * Origin: Fidonet Since 1991 Join Us: www.DocsPlace.org (1:123/140)